Facilities
- A la Carte
- Function Room
- Outside Seated Area
- Italian Buffet Fridays & Saturdays
- Sunday Carvery Roast
- Bar Available
- Beer Garden
- Children Welcome
- Full Alcohol Drinks Licence
- Internet Access
- Packed Lunch By Arrangement
- Restaurant
- Café / Restaurant (on site)
Policies
Average
out of 5
96% recommend
Breakdown
out of 5
31st October 2024:
I’d like to thank everyone at the lugger for their help and support during our stay friendly staff and excellent food
Would Recommend: Yes
out of 5
29th October 2024:
Beautiful sea view and the staff are so nice. I would like a fridge in the room, just for the milk I bring with me and the very soft mattress could do with an upgrade for my poor old back. My partner said the breakfast was very good. Hope to see you next year
Tips:Lovely prom walks. The Sea Palace restaurant is our favourite Chinese restaurant. There's a lift and an escalator that takes you from sea level to the high street if you have old bones like me and want to conserve a bit of energy. It's situated in the shopping arcade at the East end of the harbour road.
Would Recommend: Yes
out of 5
27th October 2024:
Had a very friendly welcome from Steve on our arrival, we had a room that looked out over the sea which was amazing as it was a very stormy night could sit in the window and watch the waves coming over the railings. We had all our meals at The Lugger which were delicious would definitely stay here again .
Tips:Leave the car 🚘 and take the local bus to Lands End interesting trip down all the country lanes.
Would Recommend: Yes
out of 5
25th October 2024:
Would Recommend: Yes
out of 5
25th October 2024:
Very nice friendly hotel, excellently situated for convenience and beautiful views.
Would Recommend: Yes
out of 5
18th October 2024:
Stayed here three nights as part of coast path walk. Excellent location on sea front and on coast path. Also close to town centre shops etc. Very good, quiet, clean room with good ensuite. Breakfast very good.
Would Recommend: Yes
out of 5
17th October 2024:
I had a wonderful stay. The room was comfortable and clean, with good facilities. The food at the restaurant was absolutely delicious and exceptional value for money. The staff were all so welcoming. I couldn't have asked for a nicer place to stay.
Tips:I walked to Marazion along the coast path and went to St Michael's Mount. What an incredible place!
Would Recommend: Yes
out of 5
15th October 2024:
Another great stay. The staff were very helpful and nothing was too much trouble. The food was was excellent with excellent portion sizes. Our room was very comfortable and was kept superbly clean. Lovely views across the bay from St Michael's Mount to Mousehole. Have been coming here for 20 years and look forward to the next visit. Huge thanks to all the staff.
Tips:Close to the Mennai rugby ground the home of Cornish Pirates rugby club. 0
Would Recommend: Yes
out of 5
13th October 2024:
Nice friendly reception especially in the morning restaurant, good choice for breakfast. Comfortable rooms. Good location wonderful view of the bay.
Would Recommend: Yes
out of 5
13th October 2024:
Would Recommend: Yes
out of 5
10th October 2024:
Stayed for 3 nights, the room was very nice and clean, we had a view of the promenade and a great sea view. We had a carvery which was okay, but the breakfasts were excellent. The staff were very helpful and friendly and go out of their way to make sure that you are well catered for. The only improvement that could be made, would be to have a fridge in the room, otherwise I can really recommend the Lugger Inn if you are spending some time in Penzance.
Tips:There are good bus routes from Penzance if you want to see the local area and don't fancy driving yourself.
Would Recommend: Yes
out of 5
7th October 2024:
We enjoyed a very pleasant 2 night stay here. Everyone friendly and helpful. Very nice, warm, clean and comfortable room with amazing views. Nice breakfast with plenty of choices. Very nice pizza and scallops on the Italian night and the buffet looked amazing. Parking not a problem this time of year.
Tips:Very well situated close to town centre, rail and bus links and for exploring the local area. Lots of local restaurants and bars and plenty of lovely walks.
Would Recommend: Yes
out of 5
6th October 2024:
I love the quirky wee room upstairs where you can see an outstanding view of the Bay and surrounds. I love the big bath and the chance to just lie back and relax. The staff are always friendly and helpful.
Tips:This is a great place for those who want to either stay local or grab a bus/train and head off for the day.
Would Recommend: Yes
out of 5
4th October 2024:
Would Recommend: Yes
out of 5
4th October 2024:
Nice and cozy hotel.
Would Recommend: Yes
out of 5
22nd September 2024:
Everyting was perfact!! I wanna stay again!
Would Recommend: Yes
out of 5
22nd September 2024:
Great position with wonderful view of Mounts Bay from our 'sea view' room (Room 5). Very friendly and helpful staff.
Tips:Parking on the road outside was full when we arrived mid-afternoon but spaces became available later in the day. Plenty of places to eat nearby, but we enjoyed a tasty meal in the hotel restaurant on one evening.
Would Recommend: Yes
out of 5
22nd September 2024:
Most enjoyable stay great location
Would Recommend: Yes
out of 5
21st September 2024:
ideal it suited my needs on route to scillys would definately stay again
Would Recommend: Yes
out of 5
17th September 2024:
Really enjoyed stay will be coming again .
Would Recommend: Yes
out of 5
17th September 2024:
Clean and comfortable stay. Good value. Really nice staff.
Tips:Ideal location for exploring Penzance and surrounding area
Would Recommend: Yes
out of 5
16th September 2024:
The shower in our room was poor and requires attention. The flow is feeble and the temperature difficult to control. However, the staff were lovely and the food was great. We particularly enjoyed the fish chowder, the Italian buffet on Friday evening and the Sunday carvery- all good value. Parking was a problem, except when we arrived and found a space in Queens Rd close by and on Saturday night when we found a space on the seafront opposite the hotel, on returning from the Minack Theatre.
Tips:Minack Theatre - ignore satnav, keep to A30 until just after Sennen, then turn left and left again. Wrap up well. Take something waterproof and cushions to sit on. Admiral Benbow pub in Chapel St is fun. Take swimming costumes for the saltwater geothermal lido, Jubilee Pool, on the seafront.
Would Recommend: Yes
out of 5
16th September 2024:
Really enjoyed our stay- staff were freindly and helpful throughout.
Tips:Lots to see and do in the area. The hotel is close to station bus station and ferry for Scilly. Walks or cycling along the Mounts bay promenade- cycle hire available too.
Would Recommend: Yes
out of 5
15th September 2024:
Great staff.
Would Recommend: Yes
out of 5
10th September 2024:
The room was very comfortable with everything I needed for a short stay. However it was very inconvenient that the shower does not work properly. That definitely needs sorting before next summer.
Tips:This hotel has great views across Mounts Bay and is close to the Jubilee Pool. A short walk into town as well.
Would Recommend: Yes
out of 5
10th September 2024:
Had a lovely stay at the Lugger, staff were very friendly and helpful, they all work so hard but never stop smiling. The rooms were clean and comfortable and the food was excellent. Would stay there again when next in Cornwall.
Tips:Take the Open Top Bus ride which takes you to all the coves around that area. Lamorna Pottery has a nice cafe and interesting pieces for sale. Sennen Cove beach if you want to swim, surf or just lie in the sun.
Would Recommend: Yes
out of 5
3rd September 2024:
Would Recommend: Yes
out of 5
31st August 2024:
Stayed here 4 times now and will continue coming back because I cannot fault it, lovely rooms with amazing views (sea view room), kind friendly staff, amazing food and just good wholesome vibes.
Tips:St Michael’s Mount is a must to visit (easier to book online before you go but you can pay when you’re there) and Paradise Park is amazing, if you go early you can see the otters and penguins being fed whilst it’s still fairly quiet at the park.
Would Recommend: Yes
out of 5
27th August 2024:
We had a lovely stay at Lugger Inn, great staff very helpful, good food very fresh, excellent desserts and cakes and a tasty cooked breakfast. Our room was very clean with really comfy beds and pillows, in all we had a great weekend while staying here.
Would Recommend: Yes
out of 5
27th August 2024:
Would Recommend: Yes
out of 5
26th August 2024:
The Lugger is great place to stay. Excellent location and comfortable accommodation. The staff are unfailingly friendly and helpful. The food is adequate with a good choice of meals. I've often stayed there and would certainly do so again. The Sunday buffet lunch is one of the best.
Tips:Walk, hire bikes, ride the buses...
Would Recommend: Yes
out of 5
25th August 2024:
Would Recommend: Yes
out of 5
21st August 2024:
Staff were very friendly and and helpful the room was very good on thing not so good was the plumbing in no 24 no water pressure very hard to adjust hot cold to a warm temp otherwise would come and stay again.
Would Recommend: Yes
out of 5
20th August 2024:
Would Recommend: Yes
out of 5
14th August 2024:
Overall very good. Room was large and clean. Only think I would add is a fan as very warm. Great Breakfast.
Tips:Minack Theatre and St Michaels Mount both worth a visit. Parking at Michaels Mount and Lands End expensive.
Would Recommend: Yes
out of 5
10th August 2024:
Very friendly
Would Recommend: Yes
out of 5
10th August 2024:
Would Recommend: Yes
out of 5
6th August 2024:
The Lugger Inn was the highlight of our family holiday. The gentleman at the reception/owner was great and helpful. Will definitely be back.
Tips:The Lugger Inn is in an amazing spot with a mind blowing view and plenty other restaurants, Pubs and stations at walking distance.
Would Recommend: Yes
out of 5
5th August 2024:
we've stayed a few times now and the place is just right for us. The staff have always been smashing, special call out to them taking the time talk and even shuffling cars around for us to park
Tips:you have to go to Sennen, the best beach. Doplhin is great for drinks and food, also the Turks Head and Boatshed
Would Recommend: Yes
out of 5
4th August 2024:
Very limited parking. No lifts in hotel Food very good
Tips:Very nice Indian restaurant around the corner
Would Recommend: Yes
out of 5
3rd August 2024:
Realy good food in the restaurant. Friendly staf.
Tips:Must see/do in Cornwall: Mousehole Jubilee Pool Tintagel Kynance Cove
Would Recommend: Yes
out of 5
30th July 2024:
Good location and service.
Would Recommend: Yes
out of 5
28th July 2024:
Lots of vegan Food options. Good Place to explore this Part of Cornwall.
Would Recommend: Yes
out of 5
27th July 2024:
Would Recommend: Yes
out of 5
19th July 2024:
staff morning and evening friendly and hard working.The only don side was limited TV channels but WWW came to the rescue
Tips:the promenade is flat which makes easy walking.Pizza at the Lugger went don well
Would Recommend: Yes
out of 5
17th July 2024:
Stayed for two nights to save time travelling from Plymouth to visit local gardens. Good location on sea front and very near Morrab gardens. Friendly staff, good facilities (en suite in my single room a little cramped) and the one evening meal I had was excellent Well recommended
Would Recommend: Yes
out of 5
16th July 2024:
Extremely helpful friendly staff. Highly recommended.
Tips:Fabulous base to get out and see Cornwall. Walk to Newlyn - art, antiques, junk shop! Dine in at least once- very good food and service.
Would Recommend: Yes
out of 5
13th July 2024:
Would Recommend: Yes
out of 5
7th July 2024:
Amabilitat
Tips:Hem visitat Lands End And Theatre Minack
Would Recommend: Yes
out of 5
28th June 2024:
Adele the waitress we brilliant . It was her first week.
Would Recommend: Yes
out of 5
26th June 2024:
Really welcoming and friendly staff. Rooms were lovely, breakfast was excellent. We will defo be back!
Would Recommend: Yes
out of 5
25th June 2024:
Would Recommend: Yes
out of 5
24th June 2024:
Very friendly helpful staff
Tips:Lovely view over the sea. Near the jubilee poo + restaurants and pubs
Would Recommend: Yes
out of 5
24th June 2024:
Friendly, welcoming
Would Recommend: Yes
out of 5
22nd June 2024:
Nice location, close to the bus stop and the seaside; friendly staff and wonderful food in the restaurant.
Would Recommend: Yes
out of 5
21st June 2024:
Would Recommend: Yes
out of 5
20th June 2024:
Room fine, just a bit untidy at the front. Friendly staff. Plenty of huge fluffy towels and plenty of hot water for the shower.
Tips:Use the Lands End Coaster and see loads of Cornwall!
Would Recommend: Yes
out of 5
16th June 2024:
I reeally enjoyed myself. It was wonderful to watch the sea and all its changes as well as those of the people going along the Promenade. Every sort of person, all ages, families, older people in their own with dogs and younger ones,sorting out their lives. A bit like a Lowry painting.
Would Recommend: Yes
out of 5
14th June 2024:
Very friendly and helpful gentleman on reception when we arrived. Our room had a good view of St Michael’s Mount and the seafront. Food was good and would recommend you for people to stay
Tips:The open top bus trip from Penzance bus station around the coast either clockwise or anti clockwise. We did the anti clockwise which went via Marazion, St Ives and Lands End then back to Penzance. A trip which if you have a senior citizens bus pass is free or it is a one payment of £2. If you wanted to you can hop on and off and look more at certain areas. It’s a round trip of around 3 hours 45 minutes.
Would Recommend: Yes
out of 5
9th June 2024:
Close on full marks in all departments barring a minor issue with the hot water feed in the room that I stayed. Being on the top floor such issues are not unexpected and when brought to the notice the issue was immediately rectified without complaint. Staff were great, helpful at all times. Breakfast was very nice with full range of items to choose from. 'Quirky sea view in eves' has great views also clean, warm, quiet and cosy. Perfect for me. The Lugger also has it's own welcoming bar with good range of beverages and spacious seating in or outside. Highly recommended 👍👍👍
Tips:The Lugger is a great location to access all local facilities. Situated amongst other hostels, restaurants, supermarket and petrol station. Easy walking along promenade orin to Penzance centre and walkable to from the coach/train unless you prefer a taxi. Lots to do, sealife boat trips, Scilly Isles ferry, good walks all around. Open top bus circuiting the Lands End headland for a sunny calm day. Rich in history, every place has it's own story and the scenery is stunning. Great place for families or singles. Fish and chips heaven 😋
Would Recommend: Yes
out of 5
8th June 2024:
Great location, great food, and very pleasant hosts.
Tips:Penzance is a very good hub for travel around Cornwall.
Would Recommend: Yes
out of 5
1st June 2024:
Enjoy our stays staff are always helpfull
Tips:One of our favourite places to visit is Porthleven lovely relaxing little harbour with nice coffee stops on the way round and a beach for the children to play on.
Would Recommend: Yes
out of 5
1st June 2024:
Limited parking but I never found this an issue, a car was moved to make way for me. Really friendly staff at check in and all thru my stay
Tips:I was travelling to the Isle of Scilly, close to ferry and station so worked well for me
Would Recommend: Yes
out of 5
28th May 2024:
Would Recommend: Yes
out of 5
27th May 2024:
A shelf in the bathroom fotr toiletries would be most useful. A bench to put suitcases on as well. Staff was very friendly and helpful. Lugger Inn is much more generous with coffee supplies and towels than the chain hotels.
Would Recommend: Yes
out of 5
21st May 2024:
I felt quite at home from the minute I arrived. I had a lovely spacious room with a nice light decor and a fantastic Seaview. All the staff were friendly and helpful. The bed was comfortable and the food was delicious. Thank you.
Tips:I don't have a car so it was very useful to find the railway station, bus station and tourist information all next to each other. I caught a bus to St Just, where I visited the Art Gallery of World renowned artist Kurt Jackson, which is free. He is also involved with the Seal Research Foundation (I think it's called that) and there was a very interesting exhibition about this upstairs). I also caught a bus to St Ives, which is absolutely beautiful. I visited The Barbara Hepworth Museum, Tate St Ives, the Museum and an exhibition at the St Ives Art Club. I had a wonderful walk along the South West Coast Path to Marazion and the beautiful St Michael's Mount. On my return I visited Penlee House Gallery and Museum in Morrab Road, which is just past the Lugger Inn. I also visited Morrab Gardens. There is so much to do and see in the area. I feel I've just started.
Would Recommend: Yes
out of 5
19th May 2024:
The best location. Everything is so close by. The "one stop shop". Comfortable bedding, very clean, great food, all day service is available, very friendly staff.
Tips:Penzance offers so much to do and explore the region.
Would Recommend: Yes
out of 5
18th May 2024:
Would Recommend: Yes
out of 5
17th May 2024:
Superb in all respects
Would Recommend: Yes
out of 5
14th May 2024:
Lovely place great staff had a great time there
Would Recommend: Yes
out of 5
7th May 2024:
No complaints from us everything was to our liking The one thing we would say is could do with a bar lounge to sit and have a drink when weather is not too good and can't sit outside and restaurant is busy.would not hesitate to come back.
Would Recommend: Yes
out of 5
6th May 2024:
service first class staff very pleasent a very happy ship
Would Recommend: Yes
out of 5
6th May 2024:
From the moment we arrived the staff were friendly and helpful. The room was amazing and cleaned daily during our stay. Meals were a good price and of a very high standard.
Tips:If you do nothing else then the short trip to St Michaels Mount is a must
Would Recommend: Yes
out of 5
5th May 2024:
Would Recommend: Yes
out of 5
3rd May 2024:
Thoroughly enjoyable stay
Tips:Penlee gallery 7 minutes walk ia a must see
Would Recommend: Yes
out of 5
3rd May 2024:
Would Recommend: Yes
out of 5
29th April 2024:
The Luggar Inn was a great place to stay. Lovely room with a sea view, great food and staff, very welcoming atmosphere for all. Would definitely stay again.
Tips:Probably easier if you have a car but the bus services are generally very good and can get you to pretty much all the best spots in West Cornwall.
Would Recommend: Yes
out of 5
27th April 2024:
Would Recommend: Yes
out of 5
26th April 2024:
Fantastic stay in a room with a sea scape view clean tidy staff would help in any way they they could just fantastic thankyou
Tips:Food in area is a dream
Would Recommend: Yes
out of 5
22nd April 2024:
A lovely friendly hotel right on the seafront with great views across Mounts Bay. Good breakfasts. Our room 5 was spacious, light and airy. Great position for an easy flat walk along the promenade or for a exploring further afield.
Tips:We enjoyed the Italian buffet at the hotel and also the Sunday roasts. We like Lewis chip shop in Newlyn too.
Would Recommend: Yes
out of 5
19th April 2024:
The room was spacious and the sea view was fantastic. Breakfasts were more than substantial! However, the room decor is dated and the mattress should be replaced. It tilts downhill on one side (nearest the bathroom) and I kept feeling I was going to roll off the bed. Otherwise, a great stay and and we appreciated the car park.
Tips:Dolphin tavern is great! For a coast tour take the lands End coaster bus (bus station by train station). Don’t drive!! You’ll have a better time.
Would Recommend: Yes
out of 5
2nd April 2024:
Lovely room, amazing sea view, great breakfast and lovely staff
Tips:Walk the coastal path to Marazion and then (if possible) the causeway to St Michael's Mount
Would Recommend: Yes
out of 5
1st March 2024:
Out of season so no breakfast which was not a problem. Lovely big room and a very good rate thank you. My fourth stay and hope to stay again.
Would Recommend: Yes
out of 5
28th December 2023:
Friendly staff, excellent food, good service, wonderful views from the comfortable room. No lifts and plenty of stairs so might not suit the less mobile traveller!
Tips:Located on the sea front, but less than 1/2 mile from town centre, shops, railhead, buses and other attractions.
Would Recommend: Yes
out of 5
27th December 2023:
As always a very friendly and comfortable visit, not our first and definitely won't be the last.
Tips:Go for a seaview room for glorious views over to the Jubilee pool, St Michael's Mount and Newlyn. Not able to visit for dinner this time but the restaurant is serves excellent food, we've never been disappointed, especially the pizzas and pasta.
Would Recommend: Yes
out of 5
25th December 2023:
Great location, great food, great service. Amazing Christmas decorations. We had a very spacious room, excellent shower. Would highly recommend staying here. The hotel staff were so kind to us 5 years ago when my father-in-law died on the 23rd December. We wanted to return and create happy memories. Thank you
Tips:Walking distance to Marazion and Mousehole. On the seafront.
Would Recommend: Yes
out of 5
11th December 2023:
Would Recommend: Yes
out of 5
2nd December 2023:
Very friendly staff and good food.
Would Recommend: Yes
out of 5
29th November 2023:
Would Recommend: Yes
out of 5
12th November 2023:
Staff were fantastic very friendly and helpful
Would Recommend: Yes
out of 5
8th November 2023:
Would Recommend: Yes
out of 5
5th November 2023:
Superb location overlooking Mounts Bay. Close to train station, shops and lovely walks along the prom to Newlyn. Tidal pool and heated pool just 100 yards away. Staff friendly and very accommodating. Food excellent and a fantastic variety on menu. Carvery as good as it gets and the Italian buffet outstanding in quality and value for money.
Tips:Everything you will ever need in a family holiday.
Would Recommend: Yes
out of 5
4th November 2023:
Thank you to all at The Lugger Inn for looking after myself and two brothers so well this last week.The reason of our trip was to visit relatives. We were greeted with a smile and that set the standard for the rest of our stay.All the staff were extremely pleasant. The food was well cooked, tasty and very generous portions. The bedrooms were comfortable and my sea facing window gave me a incredible view of the storm which hit the coast this week. Thank you all, we will be back again.
Would Recommend: Yes
Owner Response:Thank you so much for your comments. We are glad you had an enjoyable time despite the storm, but they are a spectacle being so close to the sea. Hope to see you soon.
out of 5
3rd November 2023:
We received a very warm welcome once again and it was like returning to friends. Nothing is ever too much trouble and the superb staff are always ready to help in any way they can. The rooms are clean and very comfortable and the food is very good with an excellent choice for evening meals.
Tips:Close to the Cornish Pirates rugby ground.The promenade is flat and so walking is easy. There is a very pleasant park nearby and good walks in both directions.
Would Recommend: Yes
out of 5
31st October 2023:
Lovely stay as usual. Staff went out of their way to help us on several occasions. Room cheerfully changed for me. Nothing wrong with room. My mobility issues. For a biggish hotel the atmosphere and service is very down to earth, friendly, personal and out of the way helpful. Thoroughly recommend.
Tips:Excellent Sunday carvery at the Lugger. Cornish Coaster bus sight seeing trip. You can use your bus pass. Fascinating nautical memorabilia at the Admiral Benbow pub. Very friendly but then there is no end to the friendly, characterful pubs in Penzance. Use Penzance Taxis. Prompt, friendly, lots of women drivers. Excellent service once they realised my friend and I had limited mobility.
Would Recommend: Yes
out of 5
30th October 2023:
Great place for short stay. Staff are brilliant, breakfast great and the Italian buffet on Saturday was excellent. Spotlessly clean. Bits of TLC needed here and there but overall it’s excellent value.
Would Recommend: Yes
out of 5
25th October 2023:
The location was great and the view from our room was amazing.
Would Recommend: Yes
out of 5
18th October 2023:
Great to have full size towels, beautiful views and warm welcome by staff. Food was amazing
Would Recommend: Yes
out of 5
17th October 2023:
Fabulous view and a lovely room. Easy walk to town or even Newlyn. Glorious weather helped. It's a pity we can't order that every time
Tips:I found the local restaurants excellent and plentiful. They were cheaper than my part of the world. I didn't eat at the Lugger but the drink was very reasonably priced
Would Recommend: Yes
out of 5
15th October 2023:
We had a lovely stay that will be repeated again next year. The Sunday lunch was wonderful.
Tips:Mousehole is a most relaxing place a must to visit.. We also enjoyed a walk around Porthleven.
Would Recommend: Yes
out of 5
14th October 2023:
We haven’t stayed yet we are arriving on the19 October two single room one four man room four single beds 3 nights for me 4 nights for five have all stayed before and its lovely see you Thursday thank you Jerry
Would Recommend: No
out of 5
3rd October 2023:
Friendly management and staff always pleasant and polite nothing was to much trouble for them food was excellent and always hot unlike a lot of hotels if you are looking for a hotel in Penzance Cornwall look no further the Lugger in excelle's. Thanks for everything. Gary and Diane Rogers.
Tips:So much to see around the area we were on a trip down memory lane brilliant.
Would Recommend: Yes
out of 5
1st October 2023:
Great time in the Hotel, I would like to say thank you for the wonderful hospitality. 👍
Would Recommend: Yes
out of 5
30th September 2023:
Absolutely 👍🏾 brilliant as always 4th time I have stayed here and every time it has been a pleasure wonderful staff looked after me for my needs. Thank you all
Tips:The restaurant on site does wonderful good value for money food with such a good variety. I had one of the best pizza here. Brilliant location to see Penzance and nearby places. Bus station, train station and ferry terminal within walking distance. Jubilee Pool just across the road
Would Recommend: Yes
Owner Response:Thank you for taking the time to leave review. So glad you enjoyed your stay. Hope to see you again in the future.
out of 5
26th September 2023:
Another awesome stay at our favourite home From home. The staff are great the food is fab and the location is ideal. Already booked for next years stay.
Tips:Sea front location short walk to everything
Would Recommend: Yes
out of 5
24th September 2023:
I enjoy the people there and the location near to the sea. Food is really good.
Would Recommend: Yes
out of 5
23rd September 2023:
Shower in room 19 wasn't very good and also could do with a bed side lamp. Also would be nice to have a some comfy seating in the bar area.
Would Recommend: Yes
out of 5
22nd September 2023:
Great location. The food is excellent. The owners/managers were lovely & helpful. Some issues with room 18 - mattress on L side of bed by window needs replacing, sink too small - can’t fill kettle, power in shower v poor. Sheet felt v damp & condensation on windows on last night of stay. Cut stay 2 days short but owners v helpful & refunded. Would be so much better with some basics such as cleaning the restaurant floor between dinner & breakfast, basic maintenance & cleaning. Parking hit & miss.
Tips:Highly recommend seafood linguine and fish chowder. Good deserts too.
Would Recommend: No
Owner Response:Thank you for your review, we have noted your comments and passed them to the general manager, we are sorry that you decided to leave early, so pleased the food was a success, we do welcome your comments and we will act on them accordingly.
out of 5
21st September 2023:
We enjoyed our stay. Room 15 was very comfortable and we enjoyed the sea view. Some of the paintwork on the stairs needs repainting, the grouting at the bottom of the shower needs replacing, Despite reporting it, the light above the wash basin wasn't replaced. We ate in the dining room on 4 nights and enjoyed the food. Unfortunately the Friday evening was completely spoilt by Riley, the child of one of your staff, running around and shouting.
Tips:Good parking on the road and in a bay further down. Hotel 20 minutes walk from the station. All buses including the open top coastal take the senior bus pass.
Would Recommend: Yes
Owner Response:Thank you for your review, we are so sorry that your restaurant experience was disturbed by Riley, it is always a difficult call when trying to introduce a child to different surroundings, we think the fruit shoot didn't help, we can only apologise and bring this to his mums attention...with regards to the light and the shower this we have passed on to the general manager.
out of 5
21st September 2023:
I have mobility problens and the staff were understanding and helpful.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
20th September 2023:
Excellent stay. Staff really helpful. Ideal location
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
17th September 2023:
Staff friendly and helpful. The new bed we had was excellant, after the beds position was moved there is now a beautiful sea view and tv is in a good place. Thanks will be back.lamorna cove .
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
16th September 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
14th September 2023:
Had 2nights got upgrade to seaview family had a carvery with us Sunday which was amazing 4vegans really enjoyed nutroast and the choice of vegetables was just amazing defo recommend
Tips:The £7.00bus day pass
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
13th September 2023:
Building a little tired otherwise great
Would Recommend: Yes
Owner Response:Thank you for your review it is very much appreciated!
out of 5
13th September 2023:
From arrival to departure, the staff were incredibly helpful and friendly. We had a Seaview room which was fantastic. There were a few stairs to get there, so bear that I'm mind. We would love to go back. We had a car which we didn't use much. Parking is a bit of a challenge. The buses are great and you can use the coastal path for walking.
Tips:Mackerel Bay is a great seafood light bight stop. No reservations so you might have to queue. There's a lovely fishmonger on the Newlyn Harbor which sells delicious crab sandwiches made fresh. The Lands End Coaster is a good choice bus, hop on and hop off all around the coast. Great atmosphere and food at the Admiral Benbow pub. The Lizard is worth a trip too.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
12th September 2023:
I ended up parking in a car park, as the hotel has limited space and the sea front was busy. But not too expensive and easy to walk back from
Tips:The street food stalls on the Promenade a definitely worth a visit.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
12th September 2023:
The perfect location, such hard working and helpful staff, good breakfast. Fresh paint and carpets but showers weren’t powerful and mattresses tired! All forgiven due to lovely people and stunning location. All in all a comfortable stay.
Tips:Mermaid Alley bistro in chapel street for unusual but delicious food. Starter of buffalo broccoli delicious, no buffalo involved! Cheap and fun Is the meadery by the landing stage to the Scillies. We had smaller portion of chicken and chips, bottle of wine and 2 good puds, all for £58, not bad these days. Lovely staff too!
Would Recommend: Yes
Owner Response:Thank you for your review we have noted your comments with regards to the bed and have replaced it with a new one! Hopefully you will return to us again soon!
out of 5
9th September 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
9th September 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
8th September 2023:
Staff friendly, hotel was clean food excellant. Would certainly stay again.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
8th September 2023:
Lovely stay at the Lugger. Lovely big room, sea view, comfy bed and great breakfast. Easy access to town centre if required.
Tips:The location is central and there's a nice walk along the prom. Plenty of eating opportunities and some pubs mostly towards town so head left out the building.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
4th September 2023:
Very friendly and accommodating staff!
Tips:perfect spot for stay or drink or food with a great sea view!
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
4th September 2023:
Everything about my stay front start to finish was wonderful. The staff was helpful,kind and friendly. The place was spotless and the food excellent. A great room with a fantastic view A big thankyou to all the staff. I'll finitely return.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
31st August 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
30th August 2023:
Would Recommend: Yes
Owner Response:Thank you for a great review it is very much appreciated!
out of 5
28th August 2023:
Lovely to stay at the Lugger again. Terrific location with marvellous views across Mount's Bay. Friendly, helpful and welcoming staff. Rooms are simple, but adequate.
Tips:Walk, hire bikes, take buses, look around you. No two days are the same!
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
28th August 2023:
Only thing missing in the rooms were irons Staff were fantastic and quality of food and prices were brilliant
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated, for future reference we do provide an iron & ironing board on request!
out of 5
27th August 2023:
Very helpful staff’ thank you
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
25th August 2023:
Loved the location, all the staff and the breakfast was to die for!
Tips:Breakfast was hot, delicious and well cooked, and the service was over and beyond. The location is amazing being right on the sea front and a short walk to the main town centre. I’d totally stay here again if ever in the area. Thank you to all the staff. You made me feel like part of the family!
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
24th August 2023:
Parking a bit tricky if you want to access the car We had a nice stay, thank you
Tips:Sea fishing was great Visit Lands End
Would Recommend: Yes
Owner Response:Thank you for the review it is very much appreciated!
out of 5
23rd August 2023:
Would love to give you an excellent review, but can't... Walls paper-thin with cartoon creaky floorboards, tiny tiny bathroom and mattresses a couple of stays past their best. Furniture ok if dated- except for the table in the window which needs repairing/replacing. Our room was very warm even with the fan blowing, so I would not like to stay here when the weather is good. Breakfast was ok, but food was disappointing quality and poor preparation. Had pizza in the restaurant one evening. Despite the waitress admitting she misheard our order she would not refund the fourth pizza- there were 3 of us?, Just boxed it up for us. Ruined our evening.
Tips:Good situation for exploring the local area. Frasers Fish and Chips just along the road was excellent. Watch the parking as it could be very easy to get blocked in, especially if you want to take your car out in the evening or leave early in the morning.
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN, we are so sorry that we did not meet your expectations, we note your comments and will pass them on to our chef.
out of 5
21st August 2023:
Would Recommend: Yes
Owner Response:Thank you for the review it is very much appreciated!
out of 5
20th August 2023:
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
20th August 2023:
Great staff.
Tips:Right on the Promenade. Car parked in Luggers car park.
Would Recommend: Yes
Owner Response:Thank you for the review it is greatly appreciated!
out of 5
19th August 2023:
The parking is a little bit unclear. Need to get a hair dryer from the reception in advance to your shower
Would Recommend: Yes
Owner Response:Thank you for the review it is greatly appreciated!
out of 5
18th August 2023:
A very nice Inn, clean, comfortable and lovely helpful polite staff. Breakfast was included in the price and there was plenty to pick from. We had a fab room with great views. Would stay again
Would Recommend: Yes
Owner Response:Thank you for a great review it is very much appreciated!
out of 5
18th August 2023:
Improve the breakfast
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN, it is very much appreciated, we have noted your comments.
out of 5
18th August 2023:
We were very comfortable and happy at the Luger inn.we had a pleasant spacious room albeit the bathroom was very tiny. The staff were welcoming and the food was enjoyable. The included breakfast was a great bonus. Would stay again.
Tips:It was a great location on the promenade and an easy walk into station and shops.
Would Recommend: Yes
Owner Response:Thank you for your review, it is very much appreciated!
out of 5
17th August 2023:
Lovely view and the staff were excellent
Tips:The Coastal bus was a good way to see the countryside rather than driving yourself. Fantastic cream tea in The Quirky Bird cafe in Market Jew Street
Would Recommend: Yes
Owner Response:Thank you for completing a review of our Inn , it is greatly appreciated!
out of 5
16th August 2023:
The bathroom could use a refresh/deep clean. The shower pressure was extremely weak. But overall a fantastic stay and would come back
Would Recommend: Yes
Owner Response:Thank you for completing a review of our Inn, it is greatly appreciated!
out of 5
15th August 2023:
Would Recommend: No
Owner Response:Thank you for completing a review of our Inn, it is greatly appreciated!
out of 5
14th August 2023:
Would Recommend: Yes
Owner Response:Thank you for completing a review of our in it is greatly appreciated!
out of 5
12th August 2023:
Very good place to stay good view of the sea room was really big and clean and was cleaned every day staff good and polite really good place to stay thank you
Tips:All very good, on the car park , park at front or back not in the middle that what we were told by staff so we didn't get blocked in
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
10th August 2023:
Would Recommend: Yes
Owner Response:THANK YOU FOR YOUR REVIEW IT IS GREATLY APPRECIATED!
out of 5
10th August 2023:
Do not order steak! They have no idea how to prepare it. I ordered rare ribeye, and got medium done low quality meat full of fat. All was covered with sauce as if they were trying to hide it. Peppercorn sauce was horrible. Didn't taste anything like it should. Worst meal i ever had. Even Wetherspoon serves better steaks than them.
Would Recommend: Yes
Owner Response:Thank you for the review we are pleased that you enjoyed your stay with us, we note your comments with regards to your steak and we will pass this on to the chef!
out of 5
8th August 2023:
Old building and very old furniture. Our shower in the room didn’t worked well. Unstable water flow - that was really bad. Staff was very friendly, thats the positive point.
Would Recommend: No
Owner Response:We are sorry that we did not meet your expectations, we note your comments and will be working to correct these issues.
out of 5
6th August 2023:
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN, we are pleased that you enjoyed your stay, your review is very much appreciated!
out of 5
6th August 2023:
I loved my stay here. The staff were all excellent-helpful, welcoming and friendly. The room was just as promised-in the eaves and quirky. The view was breathtaking. I could have sat in the window and watched the sea all day! The room was spotless and the bathroom with a double ended bath looked fab but the water pressure is an issue when using the bath/shower, there was also not enough hot water when I needed it. This wouldn’t stop me staying again though but it might be more of an issue for other people. I visit Penzance regularly and would definitely stay in the luggar again.
Would Recommend: Yes
Owner Response:Thank you for your review, it is greatly appreciated, we note your comments with regards to the water pressure and this is an issue that we are trying very hard to sort out, due to the location of the water boiler it is a bit of a nightmare its fine if not everyone is using a shower at the same time but we do agree that this is an issue, so sorry we do hope that it didn't cause to much inconvenience.
out of 5
6th August 2023:
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated!
out of 5
4th August 2023:
The shower was very poor. Was either freeIng cold and barely any water. Or scalding hot with slightly more water. Everything else was fantastic
Tips:Nice local restaurants all within walking distance. 25 min drive to Lands End. Nice town centre. Lido was fun but verrrrry cold!!
Would Recommend: Yes
Owner Response:Thank you for the review it is very much appreciated, we note your comments with regards to the shower flow being temperamental and we are sorting this!
out of 5
31st July 2023:
Lovely hotel and staff are so friendly and helpful. I've been staying here for over 25 years!
Tips:I would definitely recommend visiting the Isles of Scilly, great fun on the boat (Scillonian III), and St Ives on the scenic train from St Erth.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
30th July 2023:
Friendly and helpful. Fabulous menu in hotel restaurant. Superb breakfast. Only need to point out that parking and the stairs up to the rooms MIGHT be an issue for anyone with walking disabilities, however, one of our party managed perfectly well with their crutches.
Tips:Great location for a holiday base. Visit Lands End, St Isaac, Newquay, Truro, the list is endless. St Michael's Mount is a must. Lovely place to take any age.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
30th July 2023:
Lovely staff, great food, perfect location. It was an enjoyable stay. Areas to improve - water pressure in the shower, a hook on the door in the bathroom would be convenient. Also shows has some mould on the walls.
Would Recommend: Yes
Owner Response:Thank you for the great review, we note your comments and we will sort these issues, we are grateful for all feedbacks good or poor as we can only correct once we are informed!
out of 5
28th July 2023:
Would Recommend: No
Owner Response:We are so sorry that we did not meet your expectations...we just wish that your group had come to us whilst you were staying here instead of leaving a review after your stay as we cannot put issues right after the event, we do welcome your feedback.
out of 5
28th July 2023:
Would Recommend: No
Owner Response:Thank you for your review we are sorry that we did not meet your expectations, we had no complaints from you whilst you were actually staying with us which is a shame as we would have tried our very best to rectify what was wrong. it is very difficult to deal with a complaint after the guest has stayed, all we can do is apologise. We do welcome a feedback both good or not so good this allows us to put right whatever is wrong.
out of 5
27th July 2023:
Would Recommend: Yes
Owner Response:Thank you for your review it is very much appreciated!
out of 5
25th July 2023:
Would Recommend: Yes
Owner Response:Thank you for your review it is very much appreciated!
out of 5
21st July 2023:
Failed to act on complaint that soap dispenser in room was empty. Buffet breakfast was lukewarm, bacon overcooked and tough and eggs messy. Go back to breakfast cooked to order.
Would Recommend: Yes
Owner Response:Thank you for your review, we are sorry that you experienced issues during your stay with us, we have noted your complaints and we will be speaking with the staff that you spoke with at the time, we value your custom and hope that you will return again to us, we welcome all reviews good or disappointing as this is how we learn to put things right!
out of 5
21st July 2023:
Proximity to busy road - noisy - but it was great access to everything. Great breakfast!
Tips:Book ahead — but the Admiral Benbow restaurant is fabulous! Good proximity to St. Michael’s Mount, Land’s End, the Merry Maidens.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much apprciated!
out of 5
19th July 2023:
Welcoming reception, spacious room, good choice for breakfast. Only downside was the shower had developed a fault and had no pressure, however the problem was dealt with immediately and satisfactorily.
Tips:Not surer if it was due to the weather but most of the small shops closed at 4 pm
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated! so sorry about the shower which has since been sorted!
out of 5
18th July 2023:
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
17th July 2023:
Great location, great breakfast. Very clean and pleasant. Front desk not staffed so tourist questions were a little hard to get answered.
Tips:Walk to Newlyn - Mackerel Sky!
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN, it is very much appreciated, just for future reference, our reception desk is manned part time on Mondays, Wednesday, & Fridays on Tuesdays, Thursdays, Saturday's and Sundays it is manned by the rest of the team working in other areas of the INN, we are sorry if you had questions that were not answered during your stay, all our staff are very happy to help at any time.
out of 5
16th July 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
15th July 2023:
Lovely place to stay. We had a room at the rear of the inn it was very good, clean with plenty of space. The staff were very friendly, informed us about inn and surrounding area and made us feel very welcome. The breakfast was outstanding good quality food, quick friendly service with plenty to choose from. We had dinner in the restaurant on two occasions and the meals were again outstanding with plenty of choice and they were delicious and filling. Again the service was superb. We would definitely stay at this inn again and will recommend it to any one who is visiting Penzance.
Tips:Would recommend the inns restaurant. We visited May’s Chinese and the meal was very good there. The seafront is beautiful and a lovely walk around the harbour. There is loads of little villages and some superb beaches/coves along the coastline well worth the visit. Everywhere we visited were very welcoming.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
15th July 2023:
Another great stay at the Lugger. Great breakfast AGAIN. Nothing too much trouble for staff especialy manager Leslie
Tips:Hayle, Jubillee pool, Cape Cornwall
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
13th July 2023:
Giá consigliato ad altro turisti incontrati per caso all'hotel di sosta a Hastings
Tips:Costa suggestiva.
Would Recommend: Yes
Owner Response:Thank you for your review it is very much appreciated!
out of 5
10th July 2023:
The service at this hotel was excellent, due to the staff all working together to deliver to there customers. There restaurant had a wide choice of food and the Italian buffet was excellent value for money.
Tips:This hotel is a good base for the exploring the local area close to the Bus and Rail stations, so you don't need to use your car while there.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
10th July 2023:
Thanks for upgrading our room! The best anniversary trip ever!
Would Recommend: Yes
Owner Response:Thank you for your review and it was a pleasure to upgrade you! Congratulations again!!!!!
out of 5
8th July 2023:
We've now stayed with you 3 times, one being with rules as we came out of Covid, must say we've been more than happy everytime, thank you.
Tips:Great food at The Lugger Inn, visit to Pendennis Castle for us.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
4th July 2023:
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
4th July 2023:
It was a great location and the bar/restaurant has a fun vibe and energy. A few update like new carpet in the hallways and a new paint job would go a long way to improve the staying experience. The shower in our room was a little dodgy as well, and should be fixed. The staff were wonderful.
Tips:St Michael’s Mount, the Minack Theater, hikes along Land’s End!
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN, we are pleased that you enjoyed your stay with us, we note your comments with regards to the hallways and the carpets all of which is in hand to be implemented this month, with regards to the water flow system, this is an issue we are trying to sort out as the tank is on the ground floor which can affect the flow if the INN is full and all are using at the same time...we have installed pumps to hel alleviate this issue.
out of 5
3rd July 2023:
Nice Staff, Clean rooms. Directly to the sea. Breakfast was very good. I would definetly come back here.
Tips:The italian Buffet on fridays and saturdays at the luggar inn is really good. The Mermaid alley a small restaurant i can also recommend. The day Ticket for the Bus is also very good.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
2nd July 2023:
My stay were very pleasant, I got everything I needed for a comfortable stay. The breakfast service was excellent, the staff were really nice and helpful. I did not expected I got cooked hot meal every morning! Reception were really nice, I got really smooth check in and check out experience. Only one thing is the hot water for showing, maybe it was because of the low pressure, the amount of water was little whenever I tried to get some hot water.
Tips:Bring a pair of slipper!
Would Recommend: Yes
Owner Response:Thank you for a great review it is very much appreciated, we have noted your comment with regards to the water pressure and this is an issue during high season when the INN is full and all guests are using the showers & baths, we are trying our best to sort this situation by installing separate pumps.
out of 5
1st July 2023:
Great to find such a wonderful reasonable priced hotel. Staff so friendly, food tasty and at a good price!
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
1st July 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
28th June 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
25th June 2023:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
23rd June 2023:
Clean and friendly
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
22nd June 2023:
What a great place to stay staff excellent room’s excellent and food excellent will be definitely back 10/10
Tips:The sea palace Chinese is the best Chinese we’ve ever had every dish superb, also great was the fish and chips just along from Luger very fresh.we come down fishing and it’s the best venue for boat beach and lure fishing the staff at the lugger gave us some good tips on venues and what to use. Really is a great place to visit always something to do
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated! and we will look forward to seeing you on your return!
out of 5
19th June 2023:
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is greatly appreciated!
out of 5
16th June 2023:
Comfortable room with fresh decor and great view. Noise from bar kept to a minimum. Room got hot during day so suggest curtains be left closed on hot summer days when room not occupied.
Tips:Good base for exploring West Cornwall. Other restaurants hard to find.
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is greatly appreciated!
out of 5
16th June 2023:
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is greatly appreciated!
out of 5
16th June 2023:
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is greatly appreciated!
out of 5
12th June 2023:
All good!
Would Recommend: Yes
Owner Response:Thank you for completing a review of our Inn, it is very much appreciated!
out of 5
12th June 2023:
Noe lift, very stif stears, parking problems
Would Recommend: No
Owner Response:Thank you for completing a review of our INN, we are sorry that we do not have a lift, the building is too old for us to fit one, we do appreciate your comments.
out of 5
11th June 2023:
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated!
out of 5
8th June 2023:
Super hotel, well managed by Steve and the crew who were all very obliging and very friendly. The food was excellent and great value for money. We all (7) enjoyed our stay with you, thanks for all your hard work.
Tips:The hotel is situated on the seafront, with several bars and restaurants within a short distance, but why eat elsewhere when you've got great food selections in the Lugger.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
6th June 2023:
Geweldig hotel waar je je als gast thuis voelt.
Tips:Het hotel ligt aan zee en is een prima uitgangspunt voor ontdekken van het achterland.
Would Recommend: Yes
Owner Response:Thank you for your review it is very much appreciated!
out of 5
3rd June 2023:
Helpful friendly staff. Fabulous stay as always
Tips:Trip to the Scilly isles is a must. Best Ice cream is up the road from the hotel
Would Recommend: Yes
Owner Response:Thank you for a great review it is very much appreciated!
out of 5
26th May 2023:
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is very much appreciated!
out of 5
26th May 2023:
A really good find. I'd been to the pub on previous visits to Penzance but this was the first time we'd stayed. The room was bright clean and comfortable. The only downside was during the night we were occasionally woken by what sounded like a motor running. If it's likely to effect I'd recommend a sea view as that's away from the kitchen where we thought the motor is
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN, we are pleased that you enjoyed your stay with us, we note your comments with regards to the motor sound during your stay, it was either your extractor fan in the bathroom which can be switched off or room 20's extractor fan, we would have sorted this for you easily if you had mentioned it during your stay, we do hope that this did not effect your stay too much, please do pop back and stay again soon!
out of 5
25th May 2023:
We really loved our stay, staff very friendly and helpful. The only thing I would mention is in our room (6), the light above the bed is very, very low and we nearly knocked it off! Also, the water in the shower was more of a trickle! Everything else was great!
Would Recommend: Yes
Owner Response:Thank you for your review we are pleased that you enjoyed your stay, we note your comments and we will be rectifying these small issues.
out of 5
19th May 2023:
Everything was wonderful all the staff the clean spacious room. Wonderful breakfast. Good location to explore as bus station and train station near by. Hotel overlooking the sea I am planning to stay again in the near future
Tips:Plenty to do nearby the bus and train stations. Jubilee pool just a 3 minute walk. Shops within 10 minutes walking. Nice for coastal walks. Lots of traditional pubs around. Hotel has its own restaurant and bar and nice to sit outside and enjoy a drink Recommend place
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is very much appreciated!
out of 5
15th May 2023:
Lovely friendly staff. Breakfast is excellent. Evening menu also excellent.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
11th May 2023:
The warm, down-to earth and cheerful staff made us feel at home at once. Good food from a comprehensive and varied menu. We stayed for six nights, and plan to return to your charming hotel and town.
Tips:We liked very much the Morrab Gardens and Library, and found the town centre and shopping street very charming.
Would Recommend: Yes
Owner Response:Thank you for a great review it is very much appreciated!
out of 5
8th May 2023:
Fantastic location, room was excellent, service was very good and kind.
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is very much appreciated!
out of 5
5th May 2023:
They were a very friendly and customer orientated staff. They went out of their way when we couldn't find any restaurants one evening. Definitely a stay worthwhile
Would Recommend: Yes
Owner Response:Thank you for the great review we really appreciate it!
out of 5
27th April 2023:
We had a great time and absolutely loved staying at the Lugger Inn. Very friendly and helpful staff made us feel right at home. Will be recommending to anyone visiting Penzance.
Would Recommend: Yes
Owner Response:Thank you so much for your great review we really appreciate it!
out of 5
24th April 2023:
Very pleased with our room and all staff very helpful and pleasant. Well placed for trips out to St Ives lizard Newlyn lands end. Penzance is also a lovely town. Food was fantastic and priced reasonably. Definitely recommend a stay at The Lugger you will not disappointed
Tips:As above really.
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN it is greatly appreciated!
out of 5
21st April 2023:
I stayed in room # 5 and really enjoyed my stay during 4 days of working-related activities. I only missed a bit more heating from the radiators. Great breakfast!
Tips:The Nepalese/Indian restaurant "Taj Mahal" serves fantastic food at a low price with enthusiastic service.
Would Recommend: Yes
Owner Response:Thank you for completing a review of our Inn it is greatly appreciated!
out of 5
20th April 2023:
We enjoyed a very pleasant holiday, thank you for your friendliness and we hope to stay again
Would Recommend: Yes
Owner Response:Thank you for completing a review of our Inn it is greatly appreciated!
out of 5
18th April 2023:
We had a very enjoyable stay and the lovely room upgrade was a lovely bonus. Thank you so much. All the staff were very friendly and helpful.
Tips:We would thoroughly recommend the Friday night Italian buffet at the hotel and also the Sunday carvery. In the past we have also eaten midweek and enjoyed the wide range of menu at very reasonable prices. There are lovely views of Mounts Bay from the front rooms which are bright and airy.
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated!
out of 5
11th April 2023:
Honestly, I really recommend this place for many reasons. Btw, I stayed during the Easter Holiday 2023 (Friday to Monday). I paid £55 per night because I got it on a promo and I booked in advance. That includes the buffet breakfast. Listed below are the really amazing things about this accommodation: 1. Dave was very accommodating and hospitable. He goes above and beyond especially during breakfast. He was just very nice and kind. 2. They allowed me to check-in early because my bus arrived at Penzance by 7am. (Note though that they allowed because the previous guests in the room left early that day). They also replied with my e-mail and phone call when I was coordinating this. Dave checked me in and explained everything. The room was not yet made when I arrived because the guests that was staying in Room 23 just left, but Dave made sure that it was made immediately. 3. The breakfast buffet was phenomenal. The sausages, for some reason, were very good. Don’t know what difference do they have from the sausages that I buy in London but they were definitely better. Maybe it’s the way they cooked it. Their restaurant is very spacious. And like what I said, Dave was a very good host and waiter during breakfast time. 4. I was in Room 23 (Sennen Cove Room) and boy, THE VIEW FROM MY ROOM WAS AMAZING. IT WAS FACING THE PROMENADE SO I SEE THE SUN RISE AND SET AND I HEAR THE WAVES TOUCHING THE WALLS OF THE PROMENADE which was wonderful. 5. My room has a double bed, very spacious, has a telly, a good sized closet, viewing chairs and table in the window area, very spacious bath and toilet as well. 6. The cleaning ladies/gents (which I haven’t met) tidied my room very well everyday. Thanks to them as well. 7. The Inn is a short walk from the Penzance Train and Bus Station. It is very close to the Jubilee Pool which also has a bus stop. There is an Iceland and Lidl close by too. Needs Improvement: 1. Room 23 has a low water pressure in the shower. The toilet and the tap both have really good water pressure though. It is just the shower, so my shower time was a bit longer because of this. At one point, I had to improvise and use water bottles to do the shower quickly. The water temperature was good though, there is warm and cool water in the tap and the shower. 2. Room 23 is just above the restaurant so you can sometimes hear the restaurant guests from the room. It did not bother me at all though because the noise is very minimal. Thank you very much to The Lugger Inn Team for a very nice stay.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
3rd April 2023:
Lovely stay, Lovely staff, thank you.
Would Recommend: Yes
Owner Response:Thank you for your lovely review it is greatly appreciated!
out of 5
20th March 2023:
The hotel was full of agricultural workers which wasn't what we were expecting. The stay was expensive for what it was.
Would Recommend: No
Owner Response:Thank you for completing a review of our INN, we note your comments with regards to our agricultural workers staying here with us for the winter picking season, we are sorry if they upset you in any way, what exactly was the issue please? we have the workers stay with us every year and to date we have not received any complaints, the workers allow us to afford to stay open during the autumn and winter when normal trade is very quiet, at the time of your booking we had several offers on for 2 & 3 night stays allowing a 30% discount on all rooms? so I am sorry if this was not to your budget, we do hope that you will try us again at some point, we have some great savings from 2nd April up to 10th June 3 nights or more saving £30 per night!
out of 5
28th February 2023:
Was a bit noisy with I believe, pickers hanging about on the stairwells on phones , the following night there was a lot of singing from them , as a lone female going down stairs to get the internet pass with them there..well it be nice if the code was in my room , but the staff are lovely I felt very welcome, as a burned out carer it was still heaven breakfast was perfect thank you
Tips:I’m local and don’t get out much
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN, we note your comments with regards to out agricultural workers staying with us and the WIFI code should have been in your room information folder, I will double check that all the rooms do have this in them, so sorry we hope that this wasn't too inconvenient for you, there is plenty of WIFI information dotted in the reception and the bar areas.
out of 5
3rd January 2023:
Thank you to the wonderful staff/management. They are friendly and nothing is too much for them. The rooms are good quality and very clean. We had an outstanding view from our room.the food is really good and we really enjoyed our cooked breakfasts.the views are good from the jubilee pool to Newlyn and we can highly recommend a stay there.
Tips:If you want a really friendly and relaxing atmosphere please stay at the Lugger hotel you’ll love it. The views are great and the walks along the sea front are the best. You’ll love Marazion and St Michael’s mount. Penzance itself has some querky streets to investigate. Mousehole up the road is a gem with narrow streets , a lovely harbour and more lovely shops. The longboat is good for food and atmosphere in Penzance but you’ll find it hard to beat the food at the Lugger …please visit The lizard point , cape Cornwall and kynance cove all of these are amazing amongst many other places in the lovely Cornwall … it is truly a gem of a county
Would Recommend: Yes
Owner Response:Thank you for a great review it is very much appreciated!
out of 5
7th November 2022:
A very nice place rooms very spacious. Food in the restaurant was excellent.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
7th November 2022:
We had a lovely sea veiw room It was very clean and spacious the staff were all friendly and helpful the breakfast was varied and plentiful too suit all tastes and appetites We enjoyed our stay and will certainly return
Tips:When in Penzance we always have a meal at the taj an excellent Nepalese restaurant just around the corner The food at the Lugger is also excellent
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
29th October 2022:
enjoyed my 4 night stay not a lot to fault really comfortable bed nice TV not exactly the ritz but much as youd expect for a 3 star i will say i was VERY impressed with the breakfast and its quality ingredients and a great position on the sea front,
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
29th October 2022:
The room was great The view sensational
Tips:Everything was close by
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
24th October 2022:
Super friendly staff. Excellent breakfast. Restaurant for evening meal good value for superbly cooked dishes.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
21st October 2022:
Very friendly and helpful staff. One of us needed gluten free and we had no trouble in getting the correct food - nothing was too much trouble. Our sea view room was excellent, spacious and clean with a lovely en suite. The breakfasts and meals were very good portions. We had off road parking which is always a bonus. Would thoroughly recommend
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
13th October 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
12th October 2022:
Enjoyed our stay very much. No need to service room on a daily basis just when asked. Only problem I encountered was turning on the shower very stiff.
Tips:just enjoy this wonderful location.
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated and we note your comments with regards to the shower being stiff to turn on - thank you!
out of 5
12th October 2022:
I was made to feel very welcome, breakfast was really good and all evening meals were excellent.
Tips:A really good location, central for good transport links and lots of things to do
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
7th October 2022:
No hot water most mornings. No bedside lamps Overhead lights too intrusive Stairs to room 19 bit of an effort if elderly (as we were) Staff happy, cheerfull,and helpfull (bar the young one)
Tips:lots to see and places to eat.
Would Recommend: Yes
Owner Response:Thank you for the 4 out of 5 review we note your comments with regards to the stairs being a little to much for you, perhaps next time you could mention this and we will accommodate you accordingly, as to the lack of hot water we are a very old building and the main boiler is on the ground floor so unfortunately a little patience is called for when waiting on the hot water we do explain this to any guests staying on the top floors and this doesn't seem to be a problem for most staying with us, we note your comments with regards to the lighting and will look into bedside table lights - thank you!
out of 5
7th October 2022:
The staff are wonderful - very friendly and helpful.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
4th October 2022:
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
4th October 2022:
Very friendly staff in all roles
Tips:Taj Mahal and fish and chip shop around the corner both excellent.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
1st October 2022:
Superb location with stunning sea views. The staff were brilliant and the food superb. The complete package. We've stayed at the Lugger a number of times and have always been impressed . I would recommend the Lugger to all and sundry. A good time guaranteed.
Tips:Many good old style pubs nearby and the walk along the promenade is excellent.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
30th September 2022:
Friendly staff and very good food.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
27th September 2022:
Excellent breakfast, friendly staff
Tips:Just round the corner comfy pub with great food: The Navy Inn.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
26th September 2022:
Hospitality Tray in the Room was well stocked and good coffee. Excellent Breakfasts
Tips:Ideal for visiting the Isles of Scilly
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
22nd September 2022:
We like to try lots of different restaurants when we travel -- but honestly, The Lugger's food was excellent, and we knew we could always return to our hotel for a great meal. And the service was most attentive. We loved it!
Tips:The Lugger is in the center of everything. Right on the waterfront, and an easy walk into town or a brisk walk down the esplanade to Newlyn and back. Great location!
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
20th September 2022:
Plenty of places to eat & drink. Mouse hole lovely walk there.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
12th September 2022:
Affordable, spacious and very clean room with great sea views , comfortable bed, nice breakfast, really friendly staff. We even got a lift to the station because it was hammering down and we couldn’t get a taxi! I would highly recommend this accommodation to anyone.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
10th September 2022:
I ate dinner in every evening of my stay. However, it would have been great to have had a lounge area to enjoy after dinner drinks....in comfort; not in the dining room. As a business, think of the money you would make-when people are relaxed: they drink (and eat) more. I answered yes to the last question; recommending to other travellers, but with reservations!
Tips:My tip for other travellers is to research Cornwall before the visit; there is so much to see after careful planning. There are trains and buses from Penzance that travel county wide, for people who don't own cars; and then there is the coastal path for walkers. I hope the Lugger Inn doesn't suffer too much due to the forthcoming energy crisis.
Would Recommend: Yes
Owner Response:Thank you for your review it is very much appreciated...we too would like to have a lounge area it is something we are looking into however, we would need more space in order to provide one...lots of ideas so who knows maybe in the near future this might be possible and yes this winter is certainly going to be a struggle for all small businesses.
out of 5
10th September 2022:
Good price for the location. Old building, slightly tired. Good buffet breakfast,but slow service on a couple of days.and if you're going to say a customer is being a 'fat pig' to another staff member, best not to do so when they can hear you.
Tips:The £20 week bus ticket is useful if you're doing a fair bit of bus travel. Easy to walk along the coast path, or across to Pendeen and St Just via the Men an Tol and Chapel.
Would Recommend: Yes
Owner Response:Thanks for taking the time to complete a review for us it is very much appreciated and we have noted your comments.
out of 5
10th September 2022:
Very relaxing stay. Great food. Big breakfast. Regularly stay here and will stay again.
Tips:Great scenery. Good communications to other attractions like the Minack,Lands End etc. Love jubillee pool.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
5th September 2022:
Leaking roof in room 14 needs repairing, sleep was ruined having to fill up glasses when it leaked.
Would Recommend: Yes
Owner Response:Thank you for the review, we note your comments with regards to the leak in your room, our workman are now on the case unfortunately we could not get a builder at the time of your stay and the INN was full so we could not move you to another room, we are sorry for the inconvenience.
out of 5
4th September 2022:
The room was very smart and comfortable and we enjoyed your Italian Buffet .
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
4th September 2022:
Very friendly staff especially the lady who served us breakfast every morning. Great selection of cereals and cooked breakfast. Lovely spacious room, not the best of views at rear of hotel (we have seen worse 😂) but didn’t book the hotel for the view and were out and about all day. There are rooms at front with sea view. About 10/15 min walk to centre of Penzance where there is an abundance of shops, restaurants, bars etc. Also the open air pool nearby.
Tips:Think I covered that in above. Some stunning architecture in town too. Handy for train & bus stations. We paid £5 each for bus day ticket and went all round Cornwall by bus, you can hop on/off as you please. Family ticket is only £10 and valid with any bus operator. Super service.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
3rd September 2022:
Staff were amazing, very approachable and helpful. Room was OK, mould in parts of the bathroom. Hugely uncomfortable headboard (fence). Annoying constant drip outside my window, slept terrible because of it. Shower was poor pressure wise Breakfast was amazing. I felt the menu was limited, disappointed that "seasonal vegetables" was 3 different coloured peppers. Steak and Ale pie was more gravy than anything else. No outside table service was disappointing. I would say that The Lugger Inn was OK, saved from less than that by the staff. I wouldn't recommend it to others or stay there again.
Would Recommend: No
Owner Response:Thanks for the review... so sorry we did not meet your expectations we will take on board your comments.
out of 5
1st September 2022:
Bar shuts when not busy so residents can't get a drink
Would Recommend: Yes
Owner Response:Thanks for the review it is greatly appreciated!
out of 5
31st August 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
30th August 2022:
Lovely location and welcoming attentive staff
Tips:Beautiful costal paths, one leading to St Michaels Mount
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
28th August 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
26th August 2022:
Room was comfortable and the fan came in very handy. Ensuite was a good size and a good shower. Only other useful things would have been a mirror and some hooks for coats.There was some staffing issues one morning but breakfast was great, and a member of staff gratefully made us up a breakfast on the morning we had to catch the scillonian.
Tips:Location was great for going to the Scilly isles. You can walk the 3 miles to st Michael's mount or catch a bus there. There are plenty of local buses, we went to St Ives and Land's End.
Would Recommend: Yes
Owner Response:Thank you for the review it is greatly appreciated!
out of 5
26th August 2022:
The room was very spacious and always tidy and clean. There weren't many people available at the reception for questions and check in, but when around, the staff was super friendly.a
Tips:Cork & Fork, long walks along the promenade.
Would Recommend: Yes
Owner Response:Thanks for the review it is very much appreciated!
out of 5
26th August 2022:
very good no problems at all. Good food. The only bad comment is the parking, not many spaces on the front of the Inn and you have to lucky to get a space on the road.
Would Recommend: Yes
Owner Response:Thanks for the review it is greatly appreciated!
out of 5
25th August 2022:
The view from our room was great, but the bed was quite short and the mattress was old. The breakfast was ok.
Would Recommend: No
Owner Response:Thank you for the review we note your comments with regards to the mattress and this we will be changing
out of 5
24th August 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
23rd August 2022:
Another lovely stay in the lugger Staff friendly but as always very busy Would like a few more salad options on the menu
Tips:A trip to st Ives on the train was only a few pounds And no parking at the other end
Would Recommend: Yes
Owner Response:Thank you for your kind review it is greatly appreciated!
out of 5
22nd August 2022:
So sorry cannot recommend on the fact that there was a function on Saturday night below our room and the music blasting until midnight was horrendous I had a 7 hour journey next day on hardly any sleep. We were told it was mentioned on the website which it wasn't other people at breakfast were clearly not happy such a shame it spoiled our visit.
Tips:Lands End music and fireworks festival every Tuesday and Thursday was spectacular
Would Recommend: No
Owner Response:Thank you for the overall great review. We note your comments with regards to the function taking place during your stay we are sorry that the 80th Birthday celebrations disturbed your early night...unfortunately we are an establishment that caters for parties and weddings and whilst this is not every week-end it is something that is expected of us...we can only apologise for the inconvenience caused to you at the time, we have not received any other complaints with regards to this.
out of 5
21st August 2022:
Steve was excellent on helping with the booking and Chloe was amazing in looking after our party of six in the restaurant on two days. One of our party has dietary restrictions but it was all dealt with efficiently and with humour. A top restaurant/bar team.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
21st August 2022:
The Lugger is one of the most friendly Inns/Hotels that we have ever stayed at. The staff really make the Lugger what it is and are a real credit to you. Although all of the staff were really helpful and friendly, for us the Housekeeper was the stand-out, she was so helpful and nothing was too much trouble for her.
Tips:Make a point of visiting Zebra Crossing Cafe at 10A Morrab Road. Facilities would have been 5 - the shower in the room (23) was hard work, the water pressure was far too low. It would have been nice to have 2 small arm chairs in the room
Would Recommend: Yes
Owner Response:Thank you for the great review we really appreciate your kind words and we will pass on your comments to our head-housekeeper Cheryl she will be thrilled.
out of 5
20th August 2022:
Thankyou for your excellent service We enjoyed our stay at the Lugger Inn The only downside of our stay is that the parking facilities are a nightmare, you should include in your Resume detailing the parking structure, Thankyou
Tips:We had a great open top bus ride to St Ives and was a very reasonable fare, St Ives is lovely
Would Recommend: Yes
Owner Response:Thank you for your review we are pleased that you enjoyed your stay...we note your comments with regards to our "Free" car park and we do clearly state that we have a very small car park on site which can accommodate approximately 6 cars...however we do realise that whilst it is an awkward layout i.e.; (two lines of x 3 cars, so not great if you are the middle car) customers do have a choice whether to use the car park or park off site... most guests when staying usually leave their car in the car park and support our public transport when here, we can only provide what we have, there is also "free" parking on the promenade directly opposite our business this though is very much at a premium during the high season which is when you were staying with us, if you booked online with an agent then they also do have this information...we can only apologise if you did not see this information at the time of your booking.
out of 5
18th August 2022:
Would Recommend: Yes
Owner Response:Thank you for the kind review it is greatly appreciated!
out of 5
16th August 2022:
Staff were lovely and very knowledgable about allergies.
Tips:So much to do and see. Swimming directly from the hotel was brilliant. Walk around to St Micheal Mount or Newlyn was lovely and very easy. Several good pubs and restaurants in Penzance itself to explore. Live music at the Lugger was very good.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
14th August 2022:
The parking was a problem as the spaces at the front of the hotel are very limited and hard to find a space on the promenade. Bathroom very small and shower head holder broken and when told them didn’t seem to want to fix it! Location very good and breakfast was enjoyable. Staf me very helpful.
Would Recommend: No
Owner Response:Dear |Guest thank you for the review we very much appreciate it...we note your comments with regards to the shower head and this has now been sorted, we are sorry that you had issues with parking we do have a small car - park which is "Free" but at this time of year it can be very busy - likewise with the "Free" parking directly opposite us...Penzance is in need of more parking something that the council could do with investing in but unfortunately it will never be "Free"
out of 5
14th August 2022:
I really enjoyed my stay at your hotel. I wasn't expecting a heatwave. Next time I come at end of August, for better temperature. One thing, I couldn't close the curtain properly. I am glad that you had a fan.
Would Recommend: Yes
Owner Response:Thank you for a great review, we note your comments with regards to the curtains and are sorting it....Thank you we are very grateful for the review!
out of 5
13th August 2022:
Everyone I dealt with was an absolute pleasure. I was super nervous about going on my first solo holiday but the staff were so friendly and made me feel totally welcome. Breakfast was delicious and my room was perfect, a complete haven to escape to when the heat got a bit *too* much! After locking myself out of my room going for a morning cigarette, I was helped by a woman who very kindly made sure I was okay before getting it sorted. It was nice to be able to have a laugh and a joke about the unusual architecture and be recommended some beautiful local cider too. I can’t wait to come back.
Tips:I didn’t get to do nearly as much as I wanted during my stay as I was so distracted with the scenery. My main recommendation would be to take your time, you can’t rush in a town like this. The Lugger Inn restaurant was incredible although book a table in advance, this place gets very busy for good reason! Polgoon Vineyard was beautiful and everything in the gift shop was delicious. The local shops have a lot more to offer than you’d think, a short walk up the hill takes you to some independent businesses that I could have spent hours in. On the way home I was already planning my next visit and it’ll definitely be at the Lugger Inn again.
Would Recommend: Yes
Owner Response:Awre, thanks for the great review it is very much appreciated! We pride ourselves on our customer service and its so refreshing to have a review that states just this! Thank you! we will look forward to welcoming you again in the near future!
out of 5
13th August 2022:
Perfect location, brilliantly clean rooms & great breakfast. Only slight mark downs were the shower was a bit weak & I felt the staff seemed a bit stretched & overworked slightly, did exceptionally given how much they were rushing around.
Would Recommend: Yes
Owner Response:Thanks for the great review, yes, we have been struggling to find staff this year we hope it didn't affect your stay, we are all working very hard and we hope to see you again in the near future! your review makes it all worth while - thanks again!
out of 5
12th August 2022:
You can tell the guys are working very hard, as it shows in such beautifully presented rooms (also loved the decor of the place) and in ensuring you're well catered for at breakfast. I'll miss the panoramic views over the bay!
Would Recommend: Yes
Owner Response:Thanks for the great review we are pleased that you enjoyed your stay with us!
out of 5
11th August 2022:
The breakfast was delicious. Having dinner at the restaurant was also a good experience. Convenient to transport hubs...Enjoyed the staying. Thank you!
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
11th August 2022:
The room was clean and had a very nice view of the sea. I only got to try the buffet breakfast and that was my favourite of the whole stay.
Tips:It's a 10 minute walk from the station. 5 mins walk from the Jubilee Pool bus stop if you want to go to Land's End.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
10th August 2022:
We really enjoyed our stay at the Luger ,the room was clean ,bright and had a fantastic view, we also ate at the hotel on a number of occasions and I can highly recommend the food , especially the Italian evening , breakfasts were really nice with a large selection from fruit , cereal to the full English , the chef and staff did a great job right throughout our stay . We will definitely stay again
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
8th August 2022:
lovely staff, only point any chance the car park could be made a little larger, otherwise agree with The Lugger Inn, to try to ensure the council keep free parking on the main road. Hope to be back sometime.
Tips:Visit Isles of Scilly. Use local bus services to visit other places of interest/towns. Eat at The Lugger Inn.
Would Recommend: Yes
Owner Response:Thank you for the review Oh if only we could extend the car - park !!!sorry its just not an option... hope to see you again in the near future!
out of 5
8th August 2022:
Great location, clean large room. Enjoyed stay. Good breakfast. Would be good if.parking a bit better organised.
Tips:Don't miss swim in jubilee pool.
Would Recommend: Yes
Owner Response:Dear Mr. Travis, thank you for the great review it is very much appreciated! We note your comments with regards to our car park unfortunately there is not a lot we can do to improve it but hey at least it is "free" parking something which is at a premium nowadays......
out of 5
7th August 2022:
Very friendly staff, nice place and situated in a good location also
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
7th August 2022:
love the breakfast the pillows are a bit dirty and with some bad scents power of shower is weak
Would Recommend: Yes
Owner Response:Dear Mr. Chung thank you for completing a review of our INN, we are pleased that you enjoyed your stay, we note your comments with regards to the pillows and we will be replacing these now that you have bought it to our attention if you had told us at the time of your stay we would have replaced them straight away for you.
out of 5
5th August 2022:
Could have benefited from a fan in the room. Lovely friendly and welcoming staff.
Tips:Excellent location with great sea views…. Easy walking distance to town and bus/train station. Fantastic full English breakfast provided. Highly recommend.
Would Recommend: Yes
Owner Response:We are guessing that you pressed the wrong button for the location as your review states its excellent but the score is one? So pleased that you enjoyed your stay here at the Lugger Inn, we do have plenty of fans so it would have been easy to have provided you with one had you asked.... we will look forward to seeing you again in the near future!
out of 5
4th August 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
4th August 2022:
Had a 3 night stay, was on my own, all the staff were very welcoming, would ask how your day has been and give any ideas on what to do. I had a huge double sea view room. Breakfast was delicious, Dawn was very attentive and welcoming every morning.
Tips:The open top bus tour is great value to get around to see the sights takes you to Lands End and St Ives, certainly worth saving your petrol costs and giving up your prized free parking space!! Frasers Fish and Chip Shop is a must to go try!
Would Recommend: Yes
Owner Response:dear guest thank you for the great review and we are pleased that you enjoyed your stay here with us, we will look forward to seeing you again!
out of 5
4th August 2022:
Great location. Looked exactly like the pictures online. All the staff we met were very friendly and helpful.
Tips:Weatherspoons, up the hill, is open late for drinks after the theatre. We went to the Minack twice, and had a great time.
Would Recommend: Yes
Owner Response:Thank you for completing a review of our in it is greatly appreciated!
out of 5
2nd August 2022:
I thought the room was nice, the bathroom was more spacious than I expected, and the ladies downstairs were lovely when helping us with the breakfast buffet.
Would Recommend: Yes
Owner Response:Thank you for the great review we very much appreciate it!
out of 5
31st July 2022:
Next to useless trickle of a shower, good breakfast
Would Recommend: Yes
Owner Response:Thank you for completing a review of our INN and your stay here with us, we note your comments with regards to the shower being slow and have a plumber to look at this issue for us.
out of 5
29th July 2022:
The rooms are lovely and the breakfast is great.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
27th July 2022:
All good. Great b/ fast Value for money
Tips:Plenty pubs & restaurants in great locations. Shops ect
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
26th July 2022:
Perfect location and the most friendly staff. We had a very warm welcome and throughout our stay the staff were fantastic. Such a warming place to stay. Breakfast was amazing and room was very clean! Would certainly return and we highly recommend others to stay.
Tips:We recommend the local boat trips and little cafes around. We had dinner our first night an The Luggers Inn which was perfect and ventured to Mousehole for the other night. The only thing we recommend is take buses where you can as in smaller towns parking is minimal. Will definitely be returning to Penzance!!!
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
24th July 2022:
Great location. Great breakfast. Friendly, helpful staff. We would go back. The mattresses did not give us as much support as we would have liked.
Tips:You are on the sea front in a great location, however, if you can't sleep through the sound of gulls but like the window open I suggest you bring ear plugs or just close the window.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated we note your comments with regards to the bed not being very supportive, we will be checking this for a change in this room asap. we will look forward to seeing you again in the near future.
out of 5
22nd July 2022:
Lovely warm welcome on arrival. The family room had a stunning view and was perfect for the 4 of us. We chose to eat in the evening at The Lugger and the menu had lots of choice. The food we received really was delicious and clearly freshly prepared. We had to leave fairly early the next morning (and outside of breakfast hours) and the staff at The Lugger were extremely helpful and certainly went out of their way to ensure we had breakfast prior to leaving. We look forward to going back next year!
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
20th July 2022:
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
19th July 2022:
Another great year Thanks to Leslie and all the team at the Lugger they. Are our stay so special every year . See you next year
Tips:Plenty of restaurants and bars around best off staying un the Lugger good drinks and great food
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
18th July 2022:
Perfect location good value for money, good food
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
17th July 2022:
Very friendly staff who make you feel welcome, excellent view from room and quality meals in the in house restaurant.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
17th July 2022:
I have stayed at Falmouth,Newquay and here. This was by far the best accommodation I have stayed at.Staff were very helpful. I had a room at? the front and it was a delight to sit in my bay window at night watching the world go by. Excellent choice.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
16th July 2022:
Lovely hotel with everything we needed. Friendly staff. Good to be provided with fan in room as got very hot. We’re both vegetarian so was nice to have wide selection of options for a main meal. Could have done with maybe some vegetarian sausages and pastries or fruit at breakfast, else was very tasty. Sea view fantastic.
Tips:Local wildlife watching boat trips and open top buses both great ways to explore the local sites. We came by train but public transport to sites and villages very good. Minack theatre lovely to walk around, we thought that had a better garden area then st Michael’s Mount. St Ives on bus or train great place to go for a beach day.
Would Recommend: Yes
Owner Response:Thank you for completing a review for us we are very grateful, we hope that you will return again soon.
out of 5
16th July 2022:
Lovely location with great food and professional staff well worth the visit certainly go back and stay again.
Tips:Great food and friendly environment definitely recommend, plenty to see and do around the location.
Would Recommend: Yes
Owner Response:Thank you for the lovely comments what a great review! very much appreciated and we hope to see you again in the near future!
out of 5
13th July 2022:
Would Recommend: Yes
Owner Response:Thank you for the 5 out of 5 review it is greatly appreciated!
out of 5
12th July 2022:
We were upgraded from double on-suite to a suite seaview room which was great. The restaurant menu and food is excellent. Unfortunately whilst there I tested+ve for covid. The hotel could not have been more helpful and kind and when our leaving day came and I was still not fit they found us another room for two days. The Lugger staff wear shirts with Lugger Crew on the back. This Lugger has just the best crew.
Tips:Good bus services to get you around Cornwall.
Would Recommend: Yes
Owner Response:Dear Guest Thank you for the great review we are thrilled with your comments... we do hope that you have made a full recovery now and we hope to see you again in the near future!
out of 5
11th July 2022:
splendid stay and most enjoyable. Wonderful staff. Sadly one of the youths attempted a very poor Yorkshire accent but forgiven because Jess and Shelley were little starlets. The correct pronunciation of Staithes, Sough and Haugh mark the difference. Yet another enjoyable visit
Tips:Dont drink too much
Would Recommend: Yes
Owner Response:Thanks for the great review! we will pass on your comments to the team!
out of 5
7th July 2022:
Good position as a base for Penzance, ferry port and beyond. Lovely room. Shower pressure awful barely a dribble. Good breakfast. Chaotic parking system. Staff communication poor at times.
Tips:Hollywood pizza next to the Savoy cinema do a main and cinema ticket deal. Best homemade meatballs we've ever had. Day trip to Scilly isles worth doing.
Would Recommend: Yes
Owner Response:Thank you for the review we have noted your comments and are working to sort the issues you raised.
out of 5
6th July 2022:
Water pressure in the shower was appalling.
Would Recommend: No
Owner Response:Dear guest Thank you for the review we apologise for the water pressure and we are working to sort this out.
out of 5
5th July 2022:
Luggers Inn deliver 100% service,from checking inn right through to your stay.A very busy establishment, nothing is too much trouble.On my journey home, they made me a packed lunch for my travel's home. Rooms are spotless,food delicious!Staff are wonderful, always eye contact and friendly faces,very attentive.
Tips:At breakfast in morning i found Dawn, very informative to guest's, giving tips and places to visit
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
3rd July 2022:
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
1st July 2022:
You are all very helpful and happy. Nothing was too much trouble for you.
Tips:Conveniently placed for getting about, and I to town.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
28th June 2022:
Friendly staff. Breakfast was ample and freshly cooked with a good choice of cereal etc , tea and fresh coffee. Picked a tricky weekend without knowing on booking. Credit to staff and organisers it all went off without trouble that we saw. Only criticism would be low water pressure in the bathroom, entrance lobby could have done with a mopping daily after the events, but guessing this is not the norm for a weekend stay. Overall the clear up was pretty impressive for such an event .
Tips:Lovely walk to mousehole round the coast path. Fish and chips behind the lugger very good . Indian restaurant also great flavour food and friendly service.
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated, yes the weekend was shall we say "Pretty Busy" over 40,000 people hit our tiny town and this was definitely the busiest we have seen it over the past 32 years of its existence, we do apologise that the reception floor was a little scruffy during this busy time... staffing has been very difficult across the board in the hospitality sector we do hope that it didn't affect your stay too much.
out of 5
28th June 2022:
Really nice people, spotless rooms, good breakfast. Because of the location, gulls are inevitable, so you'll be waking early, also early traffic is noisy, can't be helped. Great sea view every morning and location is 5 mins to anywhere in Penzance. Would stay again.
Would Recommend: Yes
Owner Response:Thanks for the great review its very much appreciated!
out of 5
28th June 2022:
Had a great break all staff were welcoming with the added bonus of the yearly festival.Already arranging stay for next year Thanks to you all
Would Recommend: Yes
Owner Response:Thanks for the great review! So nice to hear a positive feedback with regards to the Golowan festival we are so proud to co/host it every year!
out of 5
25th June 2022:
Nice accommodation perfect located at the Promenade Penzance. Very friendly and helpful staff.
Tips:The restaurant at the hotel offers a wide variety of different meals which are very delicious.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
24th June 2022:
The best poached eggs ever!!
Tips:Sea Chinese restaurant is excellent Take the bus to Mousehole
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
21st June 2022:
We thoroughly enjoyed our stay in Room 9, which was specious and enjoys great views.
Tips:Local "must see" attractions include St Michaels mount and the wonderful Minack Theatre.
Would Recommend: Yes
Owner Response:Thank you for the review it is greatly appreciated!
out of 5
21st June 2022:
Extremely helpful and friendly reception staff. Some of dining staff could take a leaf out of their book.
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated and your comments have been noted!
out of 5
21st June 2022:
Would Recommend: Yes
Owner Response:Thank you your your review it is greatly appreciated!
out of 5
19th June 2022:
Had a nice five days there, noce room well serviced,staff good and obliging, excellent value you for money. Thank you
Tips:Would recommended.
Would Recommend: Yes
Owner Response:Thanks for the review we are pleased that you enjoyed your stay!
out of 5
17th June 2022:
Room facilities need to be improved. Water/ biscuits almost standard these days including hair dryer. Shower holder in Room 6 was broken with poor water flow. Also no welcome brochure in Room 6. Flat roof outside Room 9 needs requires cleaning & maintenance. Parking difficult and limited. Marked bays might help.
Tips:Good restaurants nearby particularly The Bakehouse, Artist’s Residence. Publicise ‘Open Topped’ bus routes.
Would Recommend: Yes
Owner Response:Od dear it would seem that your stay was not up to your standards, this is a shame especially as whilst you were with us you didn't mention any of this to us? I will do my best to answer your issues:* Shower holder has now been fixed, water flow is due to the boiler being situated on the other side of the Inn and it does take a while for the flow to reach this side of the building the building is extremely old and whilst it oozes character there are some things that just cannot be sorted due to the age...we stopped providing biscuits with our tea & coffee in the rooms as some guests decided to feed the seaguls with them which caused untold issues both inside and outside of the INN, with regards to drinking water we do not provide bottled water as the water from the tap is perfectly fit for human consumption, we agree that the flat roof outside of room 9 does need a tidy up and this is part of our ongoing improvements here, our car park affords just 8 spaces and is strictly first come first serve basis whilst its small it is "free" and there is the added bonus of free parking directly opposite the Inn something not a lot of towns or Hotels/Inns have the luxury of, placing markers in the car park would not alter the fact that if you are the middle car you will still be blocked in, this is why we take your registration on arrival - we are sorry that you experienced theses issues.
out of 5
17th June 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
14th June 2022:
the Lugger Inn is an ideal place to stay in Penzance and the attention of the staff is always friendly and efficient, unfortunately on my first day breakfast was hard to negotiate but I think that was due to a novice staff member, next day everything was smooth as usual. I fully recommend the Lugger.
Would Recommend: Yes
Owner Response:Thanks for the review it is greatly appreciated!
out of 5
13th June 2022:
Lovely room. With character sloping floor😀 shame we were above function room and had not been informed about a party on our last night there. We could not find anyone on reception to ask if we could change rooms that eve . We had to move our car away from function room as people had spilled out into car park . The noise was so deafening in our room we had to go out, which we not planning to do on our last night.
Tips:Not much in town centre. Grubby We found an Italian next to queens hotel which was very accommodating and the Godolphin was. Ok. St michaels mount was well worth the visit and neighbouring marizian was a much better area for drinks and dining
Would Recommend: No
Owner Response:Sorry to hear that you experienced noise from the birthday party on site, the reception bell is in the outer reception which is connected to the owners accommodation and they would have been happy to help you...also any member of staff working that evening could have helped...our reception is not manned 24/7 as we are a small family run business.
out of 5
8th June 2022:
Superb service from all staff encountered; in bar and dining room, check in and at the wedding we were there to celebrate. It was obvious that everyone was working really hard. If things weren't quite right, issues were dealt with straight away. Food excellent quality and value for money. The home made desserts and cream teas were a real highlight!
Tips:Would recommend restaurant at The Lugger Inn. Only issue is parking. Parking along the promenade is free but so busy, we only got a space one night. Pay and display at St Anthony's car park less than 5 mins away is free from 4pm til 9am so we parked here overnight and easy to pay on the Just Park app when we needed to.
Would Recommend: Yes
Owner Response:Thanks for the great review is is very much appreciated!
out of 5
7th June 2022:
We were all very impressed with all of the staff, especially Jess and the Breakfast Captain. The food was also excellent. We had no complaints at all, apart from one very noisy bedroom, No. 9 I think, but not your issue.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated
out of 5
6th June 2022:
Very warm and welcoming staff. Thank you all.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
6th June 2022:
I really enjoyed the stay here. The atmosphere was friendly, helpful and enjoyable to be a part of for four weeks. The food selection was just what I enjoy and the service was especially good. I will definitely be staying there again.
Would Recommend: Yes
out of 5
5th June 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
2nd June 2022:
Great place to stay with staff being very friendly, helpful and engaging.
Tips:loads of good places to eat including the Lugger itself.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
30th May 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
29th May 2022:
The staff was extraordinarily helpful.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
28th May 2022:
Had an great time there, the room was lovely and very quiet I slept so well. Breakfast was great and I did not bother going anywhere else for dinner as the food in the restaurant was very nice. And the staff were very friendly and helpful.
Tips:Use the Cornwall Coaster bus service as it is a great service along the coast and stops off so you can walk the SWCP. Cape Cornwall to Lands end and then to porthcurno are two great walks.
Would Recommend: Yes
Owner Response:Thank you for your great review it is very much appreciated!
out of 5
27th May 2022:
Staff are friendly and helpful. I was also able to leave my luggage at reception so I could go out and about before catching my train back home.
Tips:There's a local Co-op and Lidl close by so you can pick up things for lunch before going out for the day. The local Lido is close by too.
Would Recommend: Yes
Owner Response:Thanks for your review it is greatly appreciated!
out of 5
27th May 2022:
I found this hotel absolutely perfect, the location in front of the sea with a stunning view from the room, is amazing though the bus station is 15 minutes walk. The staff is very friendly and helpful. The full English breakfast is delicious, the same as dinner at the restaurant. I HAVE ALREADY RECOMMENDED TO OTHER TRAVELLERS IN CORNWALL.
Tips:Take the Land coaster to Lands End & St. Ives, the trip in the open air double decker is great and so are the destinations. This bus also goes to Marazion to visit St Michael's Mount. A very interesting full day.experience. And also The Lizard is a great day off
Would Recommend: Yes
Owner Response:Thank you so much for your great review we are very grateful for your comments!
out of 5
26th May 2022:
Our evening meal was expensive and did not live up to expectations. The breakfast each day was good.
Tips:Bring some good walking shoes.
Would Recommend: Yes
Owner Response:Thank you for your review we note your comments with regards to your evening meal not being up to your expectations? did you say at the time as we always like to help where possible and I am sure that we could have sorted any issues out for you at the time?
out of 5
25th May 2022:
The food and view at The Lugger were so excellent that I ate there every night. The breakfast and dinner staff always pleasant.
Tips:Don't miss Penlee Art Gallery and Gardens. Also, nearby is Morrab Subtropical Gardens. I loved songbirds and beautiful landscaping. Zebra Crossing serves ice cream and sandwiches. I picked up a sandwich for my lunch later.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
24th May 2022:
Your staff were really busy, but always kind and helpful. They went out of their way to prepare us a takeaway breakfast and packed lunch to cope with our early start. Thank you
Tips:Inexpensive friendly hotel in a brilliant location. Very helpful staff. It’s not The Ritz, but everything was clean, tidy and in good order. Will stay there again when I go to Penzance
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
24th May 2022:
Helpful friendly staff
Tips:Open top bus well worth the trip
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated!
out of 5
21st May 2022:
Our stay was excellent in all respects. All the staff were extremely helpful and The Lugger had a warm and friendly atmosphere. The food was top class and plentiful with a great choice and we found no reason to venture anywhere else.
Tips:Try the Land’s End Coaster, an open top double decker bus ride around the country lanes of the West Cornish Peninsular. There is always a day trip to The Isles of Scilly, train rides to St Ives and countless other spectacular things to see and do.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
19th May 2022:
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
18th May 2022:
Shower in room 19 handle really difficult to turn on/off. Often had very low pressure and would only drip out therefore not always able to take a shower when wanted. Apart from that loved our stay. Would recommend to others
Tips:Coastal Sightseeing bus service is amazing. £5 day ticket, hop on/off at different locations. Amazing 🤩
Would Recommend: Yes
Owner Response:Thank you for your review and we note your comments with regards to the water pressure which is something our plumber is working on - very old building and pipework we are confident that this issue can be rectified.
out of 5
16th May 2022:
Stayed here before, an ideal position and very friendly staff
Tips:plenty of eating places and Alexandra Gardens ideal for young children
Would Recommend: Yes
Owner Response:Thanks for a great review it is very much appreciated!
out of 5
13th May 2022:
A great place to access the ferry to the Scillies and a wonderful view of the sea and coast . Fresh modern room and comfortable bed .
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
12th May 2022:
From the moment we stepped in to the hotel we were made to feel so special and welcome by Steve and Ruth they made our silver wedding anniversary that bit more special by upgrading our room which was clean bright and had everything we needed the food in the restaurant was superb and tasty all the staff were so friendly yet professional we truly wanted for nothing
Tips:Eat at the Lugger you won't go wrong visit St Michael's mount there's lots to do either speak to Steve and Ruth or there are lots of leaflets in reception
Would Recommend: Yes
Owner Response:Thank you Mr. & Mrs McGinlay we really appreciated your review and it was a pleasure to serve you!
out of 5
9th May 2022:
Attended a wedding at the Lugger, food was excellent and the staff went above and beyond to make it a very enjoyable day. Room was clean and tidy and very comfortable. Our room was at the back, so no sea view, but it did mean that it was quiet and we could leave our window open all night for fresh air, lovely! I would highly recommend!
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated.
out of 5
9th May 2022:
The staff were very friendly, the food is really good and the rooms are comfortable and relaxing to be in. Also the view from the Lugger inn across Mounts bay is incredible. Thank you to all the staff who work there. We would come again and would highly recommend you to our friends
Tips:The jubilee pool is great , St Michael’s mount in Marazion is wonderful with good beaches.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
9th May 2022:
We were looked after very well at our son and daughter-in-law wedding reception.Stunning location.
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
7th May 2022:
Just one little gripe…the thermostatic shower was horrendous!! Either went from cold to scolding hot…whatever way you tried to equal the temperature out…quite dangerous if children/elderly are having a shower… Staff and owner were lovely…
Would Recommend: Yes
Owner Response:Thank you for your review we do note your comments with regards to the shower/ water pressure fluctuation we are a very old building and some showers here are gravity fed and the rest are electric we are working with our local plumber to try and find a solution to this issue, we are sorry and hope that it didn't affect your stay too much.
out of 5
7th May 2022:
I had a seaview room, which overlooked the promenade. Excellent views.
Tips:A little walk from the town centre, but worth it for the views.
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated!
out of 5
5th May 2022:
The friendliest staff you could ever wish for. Lesley and her team make you so welcome, and bend over backwards to make your stay memorable. Food excellent too, thanks to Lesley's skills!
Tips:Buses run everywhere from nearby, so no need to worry about parking.
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
2nd May 2022:
Would Recommend: Yes
Owner Response:Sorry to hear that you think our INN is below average??? and yet you state that you would recommend us to friends? We welcome all reviews both good and poor all helps us to provide a better service.
out of 5
28th April 2022:
My fourth stay and hope to stay again.
Tips:Lots of information available in reception depending on your interests.
Would Recommend: Yes
Owner Response:Many thanks for your review it is greatly appreciated!
out of 5
26th April 2022:
The staff was super helpful, we were vegetarians so each day, chef ensured there were hot veg breakfast prepared for us.
Tips:Excellent views from the sea-front rooms. It is worth just staying here and enjoying! There were music and other activities arranged when we were there, so, if you fancy that, Lugger Inn does that too :)
Would Recommend: Yes
Owner Response:Thank you for the great review it is very much appreciated!
out of 5
25th April 2022:
Would Recommend: Yes
Owner Response:Thank you for your review it is greatly appreciated!
out of 5
21st April 2022:
I have been going to this hotel for nearly 30 yrs. All the staff are so friendly and helpful, it's home from home! The food is excellent too.
Tips:There are lovely walks, you can head to Newlyn, and on to Mousehole, or in the other direction, there is a brand new coastal path from Penzance to Marazion/St Michael's Mount. Top tip - get the train from Penzance to St Ives (changing at St Erth). Enjoy!
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
10th April 2022:
A very warm welcome and very accommodating The hotel is a lovely location and rooms beautiful I will definitely be staying here again I have already recommended this hotel to friends and family The breakfast was excellent with plenty of choices
Would Recommend: Yes
Owner Response:Thanks for the great review it is very much appreciated!
out of 5
14th March 2022:
Would Recommend: Yes
Owner Response:Thank you for the review it is greatly appreciated!
out of 5
17th December 2021:
The Lugger feels genuinely friendly and welcoming. The bedroom and ensure was very clean and tidy. Carpets in really good condition and decor very good / looked after. Excellent breakfasts - excellent choices available, fresh and all cooked to order. Great Christmas decs and great atmosphere. We love staying there. Thank you :-)
Tips:The Lugger is perfectly located for ... Walk along the prom to Newlyn Walk up in to town - loads of 'non chain' shops. Tam OShanter is an ammazing shop - buy a jumper. Go for a sea swim or try the geothermically heated swimming pool open all year, only 50yards away. Excellent local pubs to choose from. We liked The Navy just round the corner - open mike on Sunday afternoons. Go to Mousehole, The Minack theatre, St Michaels Mount .... There's so much more to do so book a long stay!
Would Recommend: Yes
Owner Response:Thank you so much for the great review we very much appreciate it, wishing you and your family a very merry Christmas!
out of 5
26th November 2021:
Good value and breakfast as well, great for beach/town and Lido. Very friendly place
Would Recommend: Yes
Owner Response:Thanks for the review it is very much appreciated!
out of 5
23rd November 2021:
As usual we received a vey warm welcome from all the staff and nothing was too much trouble for them. It was like going back to see old friends. The food was excellent and the bar was well stocked. The views from the hotel are superb and the hotel is close to the town centre and local amenities.
Tips:St Michaels's Mount is an interesting place to visit, as well as Newlyn and Mousehole which are close by.